Telehealth in Guatemala: A Case Study in Innovation and Impact

Telehealth in Guatemala: A Case Study in Innovation and Impact

In the rural regions of Guatemala, where poverty and malnutrition rates are high, a telehealth program is making a significant difference. This program, a collaboration between Southern Illinois University Edwardsville, BuildinGuate, and ER Abroad, is not only improving patient outcomes but also providing invaluable experience for nurse practitioner students. A key player in this initiative is BackpackEMR, an electronic medical record (EMR) system that securely stores and tracks patient information.

## Patient Outcomes

According to a research article published in the Journal of the American Association of Nurse Practitioners (2023), while the program is still ongoing, early observations suggest a positive impact on patient outcomes. The telehealth clinics provide continuity of care, particularly for children suffering from malnutrition. Regular follow-ups, made possible by BackpackEMR plus telehealth, are crucial in managing this condition. 

However, the program has also highlighted the importance of patient adherence. In some instances, initial weight gain in a child was followed by nonattendance at subsequent clinics and nonadherence to the advice provided by the nurse practitioners. This underscores the need for ongoing patient education and engagement.

## Experience of Nurse Practitioner Students

The telehealth program has proven to be a rich learning environment for nurse practitioner students. They have gained experience in managing diseases not commonly seen in the United States, working with different cultures, and using interpreters. The students have also learned to navigate the challenges of telehealth, such as connectivity issues and data management.

## The Role of BackpackEMR

BackpackEMR has been instrumental in the success of the telehealth program. As detailed in the research article, the system securely stores personal health information and tracks patient information from visit to visit. This has been particularly useful in managing chronic conditions like malnutrition, which require regular monitoring and follow-up.

The EMR system also allows for the efficient use of resources. During the telehealth clinics, onsite staff connect to the telehealth system but do not enter data into the EMR. Instead, all medical information is entered by providers in the United States, where internet connections are more reliable.

## Conclusion

The telehealth program in Guatemala, as described in the research article, demonstrates the potential of such initiatives in low-resource settings. It highlights the importance of partnerships, the effective use of technology, and the value of involving nurse practitioner students. The role of BackpackEMR in this program underscores the importance of secure and efficient data management in telehealth. As the program continues, it is anticipated that further patient outcomes will be reported, providing more insights into the effectiveness of this innovative approach to healthcare.

 

 

BackpackEMR Web Portal to Manage Patients

BackpackEMR Web Portal to Manage Patients

We are excited to launch our NEW BackpackEMR Web Portal!

Technology

Now remote teams can view, manage, or follow up with patients between in-person visits using any type of device, like a desktop, laptop, tablet or phone. And, the devices can be from any provider, including Apple, Android, or Microsoft. Our secure website is accessible only by administer-created logins. Organizational Administrators decide which patients can be viewed or updated.

Usage

This new functionality is especially helpful for giving temporary logins to doctors who you’d like to review a patient chart for a second opinion. Additionally, your team can now use a mix of devices if they have access to the internet in the field. This can be helpful for community health workers visiting communities where they have cell coverage, and can now use their personal Android phones.

Costs

No additional fees! Our secure web portal is included with your BackpackEMR subscription, so no additional costs with this new functionality.

 If you’d like to see a demo of this new feature or ask any questions about the functionality, you can schedule a time with us here.

Sierra Leone: Seeing Patients Remotely with Virtual Care

Sierra Leone: Seeing Patients Remotely with Virtual Care

Have you considered ways to help your patients remotely during COVID-19? Our new partner, African Christian Fellowship South Region (ACF), saw 250 patients in Sierra Leone using BackpackEMR’s new Virtual Care features! The medical team included 5 physicians from Nigeria and the US who could not join in-person, but were able to “see” patients virtually.

COVID-19 Challenges

ACF’s volunteer physicians have been unable to travel for medical outreaches due to COVID-19 travel restrictions. This has left underserved communities in Sierra Leone without healthcare for almost a year. But, with a strong in-country team on the ground, ACF knew they could still coordinate the outreaches, as long as they could get medical expertise to the team remotely.

This is where BackpackEMR could help!

We sent equipment to ACF’s team in Sierra Leone, and we held 2 quick training sessions over Zoom to get the organizers up to speed on BackpackEMR. It didn’t take long for them to catch on! The next day they trained in the rest of the outreach team, and were ready to go.

Clinic Days!

ACF spent 4 days running medical outreaches. The local team included several nurses who captured patient intake and vitals, and one physician who was able to see patients in-person. Physicians in Nigeria and the US were able to help with patient consults by logging into BackpackEMR’s new web portal from their homes to view patient charts. They could “see” patient using video chat sessions, and they could review intake and vitals information in BackpackEMR’s web portal, just as if they were in person.

And, when the internet was down, the local team was still able to facilitate the clinic with BackpackEMR’s offline network. Remote physicians could review the patient charts afterwards, and give feedback on diagnoses and treatment plans.

 Encouraging Feedback

ACF’s clinics were the “talk of the town” with the high-quality of the care they were providing and the unexpected technology of BackpackEMR and video chats with physicians in other countries. ACF now has a way to see more patients consistently and at a lower overall cost without requiring physicians to be in-person.

Pastor Victor Nwoji, ACF’s Sierra Leone Coordinator, explained, “Hopefully, we have a major breakthrough in mission outreaches as we cannot only depend on doctors on the ground, but also doctors across borders that can now be a part [of future clinics].”

If you’d like to learn more about how you could use BackpackEMR to see patients remotely using Virtual Care, please send us an email Brenda.Henry@BackpackEMR.com , or book a meeting here: Brenda’s Calendar

We wish much success to you and your organizations in 2021 and beyond!

BackpackEMR Releases the Much-Anticipated Virtual Care Platform!

BackpackEMR Releases the Much-Anticipated Virtual Care Platform!

We are excited to launch our NEW Virtual Care services to help medical teams get back to their mission of providing healthcare to underserved communities overseas.

As word of COVID-19 spread in early 2020, we saw travel restrictions kick in. The pandemic was preventing medical teams from visiting the communities that they have been supporting for years. Organizations began the process of restructuring their support to these communities, including sending supplies or providing financial support instead of providing medical care. 

We wanted to help, and searched for ways to reach patients remotely. In the US, this meant telemedicine. But we knew that without access to consistent internet, most of these communities would be unable to support the typical video chat. So, we enhanced BackpackEMR with a Virtual Care process that allows local teams to visit individual patients safely, capture health information while offline, and upload patient charts to the cloud. If the local team requests a remote consult, a notification will go to the requested provider who can securely log into our new Web Portal from anywhere – even their couch!

We also found some unexpected benefits to the new Web Portal and Virtual Care features that will continue post-COVID restrictions: 

1. LOCAL DEVELOPMENT: Local teams are now empowered with more leadership and control of healthcare in their communities. And, with future clinical decision support tools and predictive analytics to help suggest diagnosis or treatments, we can further empower local teams to see patients for routine visits.

2. COST SAVINGS: Medical teams can now follow up with patients remotely at any time, so large, expensive, in-person clinics can be made more infrequently, saving time, money, and resources.

3. SUSTAINABILITY: Operations can become more sustainable with remote access during future pandemics, civil unrest, or natural disasters.

4. INCREASED ENGAGEMENT: Medical volunteers that are no longer able to travel or cannot afford to travel can stay engaged by providing remote consults.

We have had a great response from medical organizations! Several groups are planning to use our Virtual Care features in December, so make sure to sign up for our Newsletter if you want hear how they go!

And, if you’d like to understand how the Virtual Care platform can keep your medical volunteers engaged, schedule a quick 15 minute chat here and demo the platform today. 

BackpackEMR Selected for gBETA COVID-19 Innovation Showcase

BackpackEMR Selected for gBETA COVID-19 Innovation Showcase

gBETA selected BackpackEMR from over 100 applicants to present at gBETA’s Midwest COVID-19 Innovation Showcase. We presented with 13 other incredible startups who all quickly transitioned during the pandemic to support medical teams fighting the coronavirus.

In March, we saw that any patient-tracking tools, including in remote locations within low-income countries, would need to track COVID-19 symptoms and risk factors. So we added the WHO and CDC-recommended COVID-19 surveys into BackpackEMR, along with creating robust COVID-19 case-tracking dashboards for governments or regions.

Additionally, we have been working closely with traveling medical teams who are no longer able to see patients in remote villages due to travel restrictions. They are anxious to find ways to continue to provide healthcare from afar, so we are working on building Virtual Visits (or “asynchronous telemedicine”) into BackpackEMR.

 

You can watch the full showcase here – and make sure to check out our presentation of COVID-19 modifications in BackpackEMR at minute 46:05!

Podcast: Building A Strong Bridge for Remote Healthcare

Podcast: Building A Strong Bridge for Remote Healthcare

Founders Live has some amazing prizes for winning pitch competitions! One of our favorites is a podcast interview with the Nick Hughes, CEO of Founders Live. Nick interviewed Lori Most, the founder and CEO Binary Bridge, after she won the Founders Live Minneapolis Pitch Competition in May.

Nick and Lori have an interesting and insightful conversation that you’ll want to hear. Lori talks about her perspectives on COVID-19 and the racial tensions in the US, which started in Minneapolis, just down the street from the Binary Bridge office. She also discusses her journey as an entrepreneur, how she identified the challenges of remote healthcare, and the next steps in building our BackpackEMR solution. 

Click here to listen to Lori’s stories on the Founders Live Podcast!

The Founders Live Podcast 062 - Lori Most: Building A Strong and Sturdy Bridge for Rural and Remote Healthcare

by Nick Hughes